Informative Customer Feedback, User Tip of the Month and Employee Introduction
Bordesholm, August 4, 2019
Today we report on the international forwarding company Schmidt-Gevelsberg GmbH from Schwelm and their experiences as a DIVIS customer with the video management software CargoVIS.
In the tip of the month, you will learn how to split long video sequences in CargoVIS and ParcelVIS before exporting.
You will also meet our new colleague in Project Coordination for Europe, Michael Boudry.
We hope you enjoy reading.
On behalf of the DIVIS team
Yours, Hendrik Reger
- Head of Sales -
The topics of this issue
CASE STUDY
Great appearance for small shipments
Video management by DIVIS at Schmidt-Gevelsberg GmbH
Schmidt-Gevelsberg GmbH Internationale Spedition operates a modern logistics center on a 8,500 m² transshipment area at its main site in Schwelm. In 24-hour operation over 5,000 national and international shipments are handled here every day. The most important goals of the logistics experts from Schwelm are, on the one hand, the streamlining of the processes in the hall and, on the other hand, theft deterrence.
Almost a decade ago, the system partner of the CargoLine general cargo co-operation decided to use an intelligent, internal tracking system from DIVIS for the safe handling of logistics processes. As part of the cooperation, not only the video management solution CargoVIS was implemented. In the coming years the modules Location+, Text+, Gate+, Load+ and the application TagWatch were added. The sophisticated asymmetric segments of the three halls as well as the outdoor area and underground parking lot were also equipped with a total of 170 networked cameras.
DIVIS TIP OF THE MONTH
Export of consignment research results in CargoVIS & ParcelVIS: Splitting of long video sequences
During a consignment research, the entire process is stored in the background, amounting to several hours of video. When exporting research results to secure proof or for archiving, often not the entire material, but only a part of it is needed. Example: A consignment is put down, stays at the spot for several hours and is picked up later.
CargoVIS & ParcelVIS provide several ways to edit the video footage so you can export exactly the parts that you really need. For example, a sequence can be trimmed before export by splitting. We will explain this feature today.
DIVIS BEHIND THE SCENES
Our new colleague in Project Coordination for Europe - Michael Boudry
Since July 1st, 2019, Frenchman Michael Boudry has been coordinating projects at DIVIS in Europe. His duties include coordinating between DIVIS departments and clients before, during and after the implementation of customer projects.
Michael is particularly motivated by acting as an intermediary in the planning of solutions for DIVIS customers and working with colleagues to ensure timely and smooth implementation.
"There are no problems, only solutions that sometimes have yet to be found," he summarizes his motivation.
At DIVIS he enjoys collegial interaction in the team and the good working atmosphere on the one hand. Since he likes to interact with people, on the other hand, he also feels completely in his element when it comes to regular contact with customers.
He regards the well-organized project management and high quality of customer service as the basis for customer enthusiasm at DIVIS.
According to his perception, these strengths are also expressed in the internal company structure and are made clear in the general approach to new challenges.
"Projects at DIVIS are realized more efficiently, better and faster than I have experienced it in my previous work life before DIVIS. The team and the attitude are just right here, "Michael states.
He is sure that not only already today but also in the future he will feel appreciated and comfortable in the long term.
