New Returns Management

An ever-growing online mail order business, successful shop-in-shop concepts and a large number of independent subsidiaries nowadays require a professional returns management of logistics companies. Precisely at this juncture with a high percentage of manual processing, these days a clear transfer of responsibility is required.

DIVIS now introduces a professional system solution. Using high-resolution cameras and linking of shipping data by using the intelligent CargoVIS II software solution, the transfer of liability of the return shipments can now be documented precisely.

Thus, costs can be reduced and complex communication and unnecessary disputes with customers and partners can be avoided.

With the new system solution by DIVIS any return shipment is registered with all details and in high resolution. As a result, the returned package can be identified and the external condition can be documented clearly. In the case of a complaint, a specific access to your package is guaranteed by the link with the tracking information. The quickly gained information can then be easily communicated as an image or movie.

At the same time DIVIS looks after the reliability of the solution, an easy operation, a rapid return on investment through comprehensive service and the consistent observation of the concerns of data protection.

Another advantage of the DIVIS software, aside from the returns management, is that the entire logistical process from in to outbound can be documented in a single system if requested.

Find out more about the new possibilities.